Evidence of Impact

Before making a purchase, it’s wise to seek out views and experiences from other organisations already using NetSupport Manager.

Learn more from our selection of case studies, testimonials, reviews and articles!

18m users worldwide
Users worldwide
Sold in 120 countries
Countries sold in
31 years development
Years of development


Take a look at these comments from NetSupport Manager’s customers to discover the impact it has had in their company.

5 star review

“Our company has been using NetSupport Manager for about 15 years. It is rock solid…reliable and secure.”


Gil P, IT Manager

Used NetSupport Manager for 15+ years

5 star review

“NetSupport consistently comes out as one of the best (if not THE best).”


Paul B, Engineer
Information Technology & Services

Used NetSupport Manager for 10+ years

5 star review

“NetSupport Manager is a must have for anyone doing remote support!


Gary C
Food Production

Used NetSupport Manager for 2+ years

5 star review

“I have been using this software since 2013 and find it to be one of the best IT tools available.”


Anna M, IT Manager
Information Technology & Services

Used NetSupport Manager for 9+ years

5 star review

“I was immediately struck with the ease and amount of control NetSupport provided for the installation of the new platform.”


Joel J, Director of Managed Services
Information Technology & Services

Used NetSupport Manager for 2+ years

5 star review

“It is remote software that works and it does not need subscriptions. Worth its weight in Gold.”


Dan M
Computer & Network Security

Used NetSupport Manager for 6-12 months

5 star review

“It is very helpful in supporting our customers on site and off site. It is easy to install on computers we need to access.”


Diane N, CFO

Used NetSupport Manager for 2+ years

5 star review

“A simple but robust solution for a big or small company. Its updates were amazing, improving and improving.”


Alex F, Lead Manager

Used NetSupport Manager for 2+ years

Read case studies from around the world with our case study map.

Cunning Running Software Ltd

We love how versatile this product is. It makes IT Admin a lot faster and is great for troubleshooting when our clients are connected.

Nockolds Solicitors Ltd

As a customer of NetSupport for 15 years, we have found no other product that matches its feature, stability and reliability.


Excellent customer service. The product is secure, effective and stable. I am very satisfied with the software and happy to recommend it for IT support purposes.

Vix Technology

NetSupport Manager makes supporting our customers remotely appear seamless as it is so easy straight out of the box. It allows us to provide better quality service and minimise customer downtime.

IT Pro

The remote support host with the most – it’s easy to deploy and offers a great range of features.

Bloor Homes

We have been using NetSupport Manager for years. It allows us to remote onto our clients computers with ease.

Don Bosco Cristo Rey High School

We like the features and interface the most and, as it is so easy to use, it would work well in our library.


NetSupport Manager is exactly what we were looking for!

Airport Coordination Ltd

A great product and great customer service has kept us using NetSupport Manager for years!

Insuring America

NetSupport Manager is a fantastic solution with a great set of feature!

Oklahoma One-Call System

NetSupport Manager gives us functionality that we need at a good price.

Bradley Estate Agents

NetSupport Manager is very easy to configure and use.

Jarrow School

NetSupport Manager is proving to be very quick, reliable and effective. We found it just in time to help support staff working from home, allowing us to stay operational during this challenging time.

Arcadia Petroleum

A really useful tool that allows us to remotely support users from all over the world, from anywhere in the world.

Waterhead Academy

Allows teachers to control students machines and view they are on track, which leads to classroom control and better learning outcomes.

David Lloyd Clubs

NetSupport Manager gives us the ability to reach all of our laptop, desktop and tablet users across the globe! Without this tool, we simply could not reach our user estate!!

Solar Communications Ltd

We’ve been using NetSupport with one of customers and it’s been reliable, resilient and easy to use.

Lady Bailey Caravans

NetSupport is a fantastic piece of kit; its easy to deploy and within minutes you can be managing all of your IT assets from one device, on site and remotely.

Albany State University

NetSupport is a great company that provides excellent customer service.


Albany State University logo

MLR Networks

Simple to use, scalable and great support when needed. We’ve used NetSupport for a number of years now and will continue to use it for years to come.

Alameda Middle School

The solutions we use from NetSupport… they’re brilliant. I can’t fault them. We’ve been using them since we came away from another company and it has not caused any problems. I would summarise NetSupport in one word as ‘exceptional’.

Alameda Middle School logo

Stadt Offenburg

Super Produkt- schnell und zuverlässig. NetSupport Manager würde ich auf jeden Fall empfehlen!

– Klaus Königer, IT-Manager

stadt offenburg

Volkswagen Sachsen GmbH

Gut zu bedienende und effektive Software. Wenn Du Zeit sparen willst und viele PC’s betreust, dann kaufe NetSupport Manager und ja, ich würde die Software empfehlen.

– Gerd Thümmel, ElektronikerVW Logo

Case studies


PC Pro review

“The perfect on-premises support solution with a wealth of valuable features.”

PC Pro Review 2023 image for evidence page

IT Pro review

“A classy on-premises support solution at a good price that includes secure access for remote workers.”

IT Pro review

“It offers a wealth of secure and versatile support features, and its perpetual licensing diminishes worries about ongoing costs.”

PC Pro review

“On-premises remote support perfection, with a wealth of valuable features at business-friendly prices.”

Informative podcasts 

All new corporate whitepapers!

With 21 million installations across the globe, NetSupport’s products are tried, tested and trusted by businesses large and small. Our whitepapers spell out exactly why, covering how our technology works for you to keep your organisation secure, efficient and operational.

Check out our whitepapers to see the gains your organisation could make with NetSupport’s solutions on board!

Whitepaper image for product sites
NetSupport Manager awards

Ready to get started?