Remote support for any environment!

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Regardless of where your critical systems, servers and IT users are located (and the platforms used), NetSupport Manager’s award-winning secure remote control tools make it easy for IT teams to quickly respond to IT issues across multiple sites in any geographical location. Useful in scenarios where staff are suddenly forced to work from home, NetSupport Manager also provides remote workers with safe and easy access to their work desktop.

 

Use free for 3 months (on up to 200 devices), and discover how NetSupport Manager goes the extra mile in helping businesses  save time and money!

Simple to set up!

Start by setting up the Gateway. This can be installed on any PC (within our specifications) with a static IP address or a dynamic DNS, depending on how you wish to access it. You can refer to our detailed setup guide here.

Next, on any PC you want to be able to remote control, simply install the NetSupport Manager Client with the supplied installer, run the configurator and point it to the address of the Gateway and apply the matching security key.

Finally, install the NetSupport Manager Control software on any device you wish to be able to remote control from, that could be a desktop PC, smartphone or tablet.

Join webinar for set-up tips
View set-up guide
View set-up video

Use for free!

Sorry, this offer has now expired. 

Set up remote working in 5 minutes! 

At its simplest, there are just three components on NetSupport Manager you need to know about. On each machine you want to remote control, you’ll need to install the NetSupport Manager Client. And on any machine you wish to remote control from, you install the Control. Simple!

Join webinar for set-up tips
View set-up guide
Watch the set-up video

What are the Benefits of NetSupport Manager?

 

Flexibility

With its multi-platform support and flexible network options, IT teams have immediate access to their organization’s critical systems, servers and IT users, helping them to quickly respond to any issues at remote sites in any geographical location. It also provides remote workers with safe and easy access to their work desktop.

Efficiency

Its unique range of supporting tools ensures maximum efficiency and, most importantly, the minimum level of system downtime and lost productivity as support issues are being addressed.

Security

As a fully secure ‘on premise’ solution, IT teams can carry out seamless remote support via its unique Gateway – and with its PIN connect feature and four levels of encryption, it’s the choice of military and financial institutions across the globe.

Key features

Fast
connection

NetSupport Manager is designed to work over a LAN, WAN or the internet, with support for both TCP/IP and HTTP communications (and even legacy IPX and NetBIOS support).

Multi-platform support

Remotely support any Windows, Mac, Linux (legacy) and/or Chrome OS desktop, as well as a range of mobile devices, from your Windows PC, Mac, Apple iOS/Android tablet or smartphone.

Manage devices simultaneously 

NetSupport Manager provides one-to-many support, not just 1:1, meaning you can scan and view multiple screens in sequence via unique real-time thumbnails.

Systems management

From detailed hardware/software inventory, and grouping devices into a clear hierarchy to remote command prompt and registry editor, gain a detailed overview of your IT infrastructure.

Key features

Fast Connection

NetSupport Manager is designed to work over a LAN, WAN or the internet, with support for both TCP/IP and HTTP communications (and even legacy IPX and NetBIOS support).

Multi-platform support

Remotely support any Windows, Mac, Linux (legacy) and/or Chrome OS desktop, as well as a range of mobile devices, from your Windows PC, Mac, Apple iOS/Android tablet or smartphone.

Manage devices simultaneously

NetSupport Manager provides one-to-many support, not just 1:1, meaning you can scan and view multiple screens in sequence via unique real-time thumbnails.

Systems management

Systems managementFrom detailed hardware/software inventory, and grouping devices into a clear hierarchy to remote command prompt and registry editor, gain a detailed overview of your IT infrastructure.

High speed remote control

  • Multi-platform support
  • Screen annotation and recording
  • Message and request help
  • Remotely connect to users through a unique HTTP Gateway
  • Automate tasks with the scripting suite
  • Printer and clipboard redirection
  • 1:1 and 1:many file transfer
  • Plus much more!

Systems management

  • Hardware inventory
  • Software inventory
  • View estimated location of devices
  • System management tools
  • Remote command prompt and registry editor
  • Remotely power on or off devices
  • Group devices into a clear hierarchy
  • Full support for INTEL vPro devices
  • Plus much more!

Security and AD integration

  • Full data encryption up to 256bit AES
  • Require user acknowledgements and encrypted passwords
  • Use security keys to make your copy of NetSupport Manager unique
  • Authenticate connections directly
  • Full Active Directory integration
  • Enabled/disabled features per user
  • Plus much more!

Resources 

 

“NetSupport Manager is exactly

what we were looking for!”

 

Arcadia Petroleum

 

 

“A really useful tool that allows us to remotely

support users from all over the world,

from anywhere in the world.”

 

Yokogawa

 

 

“We like the features and user interface the most and it is so easy to use!”

 

Don Bosco Cristo Rey High School

 

 

“I’ve used NetSupport Manager every working

day for over 15 years. I couldn’t

support my customers without it!”

 

Granero Data Systems

 

 

“NetSupport Manager gives us the

functionality that we need

at a good price.”

 

Oklahoma One-call System

 

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